Lost property
If you lose any property, you can visit the Estates Management Helpdesk, 6.003 during opening hours (Monday to Thursday 8am-5pm, Friday 8am-4.45pm), or at the Security and Safety Centre on Square 3, 24 hours a day, or telephone on 01206 872125.
There are also alternative places on campus you can enquire, depending on where you lost the item, as the following areas store their own lost property:
There are other areas around campus that process their own lost property:
Students' Union
Location: SU reception on Square 3
Telephone: 01206 872021
Email: su@essex.ac.uk
Sports Centre
Location: Sports Centre main reception.
Telephone: 01206 873250
Email: screcept@essex.ac.uk
Library
Location: Library, front desk, ground floor
Telephone: 01206 873192
Email: libline@essex.ac.uk
Estate Management Helpdesk
Location: Room 6.003
Telephone: 01206 872959
Email: ems-helpdesk@essex.ac.uk
Items lost elsewhere
Accommodation and key cards
If you have lost your campus accommodation key or card during the day (9am to 4pm, Monday to Friday), you should contact the main Accommodation Office. They will arrange to let you into your accommodation and supply a replacement if necessary.
Out-of-hours help
Keys and cards handed into the
Cardkey lock out
If you have a cardkey lock, check the colour your lock flashes when entering. If it changes from the normal green to amber, your door battery is running low. You'll need to contact the Accommodation Office to save you being locked out in future when the power runs out and it changes to red.
Registration cards
Any registration cards handed into the Information Centre or
Bicycles
Each year many bicycles are left unclaimed on campus grounds. So that we know which ones not to remove, everyone is advised towards the end of each academic year to register their bike at the
After the advertised cut-off date, bikes without a cable tie or found away from a University bike park will be taken into storage.
To retrieve your bike (provided it has been found and stored), contact the Security and Safety Centre to arrange a time to collect it. You'll need to prove ownership (ideally proof of purchase) as well as provide a good description of the bike. Alternatively, if it was locked and subsequently removed by Patrol Officers, bring your lock key or combination code as the lock will have been retained to aid identification.
We will contact the owners of University-tagged bikes that we find and arrange for their return.
