We monitor your attendance at teaching sessions using your student card and
an electronic recording system called Count-Me-In.
Recording your attendance
You're expected to attend all of your mandatory sessions on your individual timetable.
You record your attendance using the Count-Me-In electronic reader in the teaching
room. Readers are installed near the entrance(s) of all teaching rooms at our Colchester
and Southend Campuses. Large rooms have more than one reader.
The system only applies to taught courses, so if you're a PhD student this
doesn't apply to you. If you're at East 15 Acting school, it doesn't apply either.
Tap in your registration card where you see this symbol
Key points to note to when using your card:
- The readers work by holding your registration card in front of the reader
(like an Oyster card on the London Underground). Make sure you take the card
out of your wallet or purse, so that the reader scans the correct card.
- The light will flash green as it registers your attendance. If the reader
doesn't flash green then your ‘tap’ may not have registered. Try tapping once
more, and if it doesn't flash follow the instructions for a faulty card.
- You should tap in for your class no earlier than 15 minutes before the start,
and no later than 15 minutes after the start. For example, if your class is at 9am,
you would have to 'tap in' between 8.45am and 9.15am.
- You don't need to tap your card again when you leave the class. You only need
to tap once.
- Tap your card on the reader for each timetabled teaching event you
attend. Even if you are going through a change of class, module or course, you
should always tap in with your card.
- If you have another class in the same room immediately after the first class,
then you must tap in again to record your attendance at the second teaching event
unless the two classes are part of a continuous teaching session of the same module.
- If you don’t have your card you won't be able to tap into the reader and will
be recorded as having missed teaching, so it’s important to remember to carry your
card with you at all times.
It's your responsibility to look after your registration card and to have it with
you for all of your teaching events. If you attend a teaching event without your card,
or forget to tap in, you will be marked as absent.
If you find that you have forgotten your card, or have
problems registering your attendance, please continue to attend all your timetabled
If you lose your registration card you should go to your
Student Services Hub to get a replacement card.
Please bring with you a form of identification. There is a charge of £5 for a replacement card.
You won't have to pay if:
- your card is damaged or worn
- your card has been stolen (you need to have a police crime number)
- your card has expired due to a change in your expected completion of study date
- you were under the age of 18 when the card was issued and you've since turned 18
- your card is faulty (see the 'faulty cards' tab above)
When you're given your replacement card, a note will be made on file and your attendance record
will be adjusted up to a limited period of time, so it's important that you get a replacement card
as soon as possible.
If you think that your card is faulty you should go to your
Student Services Hub to have it checked.
Please bring with you a form of identification. If your card is faulty you will be given
a free replacement.
When you're given your replacement card, a note will be made on file and your attendance
record will be adjusted up to a limited period of time, so it's important that you get a
replacement card as soon as possible. Please note that there is a difference between faulty
and damaged. If you damage your registration card, it won't be replaced free of charge.
If you find that the reader in the room is faulty, tap in anyway. In some classes you may
be asked to note your attendance on a paper register. Processes are in place to quickly identify
faulty readers and to ensure that faults are rectified as soon as possible. Your attendance record
won't be affected if the reader in your classroom isn’t working.
Viewing your attendance record
During the year you will be able to view your attendance on
your MyEssex homepage. This is being introduced over the year and if you have a question about your attendance record, contact your department in the first instance.
Reporting your absence
If you have missed or will miss one or more teaching events or tests, you
must report your absence in your MyEssex portal:
You should select the 'reason' category on the form and where necessary
provide a brief, factual statement of the circumstances that prevented you from
attending the teaching event.
Accepted reasons for absence from teaching
Extenuating circumstances are formally defined by the University as
circumstances which are beyond your control, such as a medical or personal
issue, and which cause you to be absent from a timetabled teaching event.
Your department will consider the reasons for your absence and decide whether it
should be recorded as an authorised absence, so please make sure your department know
by reporting your absecnce in MyEssex.
You may need to provide supporting evidence if you're absent frequently for short
periods of time, or if you're absent for more than ten days.
Participation in certain events
- Competing for the University in British Universities and Colleges Sport
(BUCS) and Participation sports, or competing for the University in national or
- Participating in a significant extra-curricular University or SU Society
event or one-off activity.
We have some guidance available for students called up for Jury service.
Reasons not accepted for absence from teaching
Examples of unnacceptable reasons for absence
It's not possible to list every circumstance that a department wouldn't
accept or take into account. However some of the more obvious examples are
- oversleeping or missing a bus/train
- general pressure of work such as working on coursework or studying for a test
- demands of employment, which could have been arranged around your timetable
- personal disruptions which could have been anticipated such as travel,
holidays or family events, which could have been arranged around your timetable
- other demands of University life, which could have been arranged around your timetable
- missing a teaching event where reasonable prior notice had been given of a
change to the timetable
Action taken by your department
It's at the discretion of your department to decide whether an absence
should be recorded as known (reported but not authorised) or authorised, in
accordance with these guidelines. In the case of participation in a sporting
competition, a Students' Union staff member will verify the reason for absence
and decide when it should be recorded as authorised.
Absences from teaching exceeding ten days
If you're absent for more than ten days, you will need to provide medical
evidence (in the case of illness) or a detailed statement with any supporting
You should contact your Personal Tutor, departmental staff or your Student
Services Hub for advice and support, particularly if you're likely to be
absent for several weeks.
You must not tap in for someone who isn't attending the class and you must
not tap in if you then immediately leave the teaching event. If you do this then
disciplinary action may be taken against you, and anyone else whose card you have used.
For further information about the University’s rules and its procedures for dealing
with allegations of breaches of the Code of Conduct, see our
Why we monitor attendance
We monitor your attendance so we can identify where you might need guidance or support. This is part of our commitment
to supporting your success at Essex. We know that attending your classes is one of
the most positive things you can do to be successful in your studies.
You're expected to attend and contribute fully to lectures and other teaching
events. Engagement in classes, seminars and practicals is an important part of your
learning and also contributes to the learning experience of your fellow students.
If you have questions about your course or encounter any difficulties which
affect your studies, speak to your Personal Tutor
or Student Services Hub.
What happens if you don’t attend
If your engagement in your studies, as measured by attendance and/or submission
of assessed work, causes concern, you will be contacted and offered guidance and support.
You will be initially contacted by your Personal Tutor and then by the Departmental Progress
Officer. Where serious concerns persist, you may be referred to the Deputy Dean
Education and your case formally considered by a Progress Committee.
How we use the information
We use attendance information to help identify students who may be
experiencing problems so that we can offer support and advice. The University
holds attendance data in accordance with our
Data Usage Policy (.pdf).
Adobe PDF File
If you need any further help or guidance please email