People

Dr Danielle Tucker

Reader
EBS - Organisation Studies and Human Resource Management
Dr Danielle Tucker
  • Email

  • Telephone

    +44 (0) 1206 872527

  • Location

    EBS.3.50, Colchester Campus

  • Academic support hours

    Please email me to make an appointment

Profile

Biography

Dr Danielle Tucker is a Reader in Management at the University of Essex. Her research interests focus on evaluating complex change management initiatives for public sector organisations (including Police, Local Authority, Local Government, NHS Trusts and health and social care providers). Specifically, she has published research on the interpretation of communication during organisational change, the use of organisational change agents and middle managers to facilitate change. She is particularly interested in the flow of information and ideas across boundaries, partnership working and collaboration arrangements (e.g. integrated care) Danielle's work draws upon the literature of organization studies, public management, strategic management and organisational psychology. She favours a multidisciplinary approach to research. She has over 10 years experience of both qualitative and quantitative data collection and analysis methods. Danielle is an Academic Associate of the Chartered Institute of Personnel Development (CIPD) and a Fellow of the Higher Education Academy.

Qualifications

  • PhD in Management, University of Kent, Canterbury, UK

  • Post Graduate Certificate in Higher Education (PGCHE), University of Kent, Canterbury, UK.

  • BA Industrial Relations, Human Resource Management and Social Psychology, University of Kent, Canterbury, UK

Appointments

University of Essex

  • EBS Director of Impact and Enterprise, University of Essex (1/7/2022 - present)

Research and professional activities

Research interests

Organisational change management

Key words: change agents
Open to supervise

Change Communication

Key words: strategic change
Open to supervise

Organisational Trust

Open to supervise

Public Sector Management

Key words: organisational change
Open to supervise

Organisational Memory and Forgetting

Key words: sensemaking
Open to supervise

Policy Implementation

Key words: policy alienation
Open to supervise

Change Agents

Key words: Change leadership
Open to supervise

Organisational Failure

Key words: corruption
Open to supervise

Integrated Care

Key words: NHS
Open to supervise

Current research

Employee reactions to organisational change in an integrated organisational collaboration.

In particular the interpretation of strategic communication

Evaluating Care Closer to Home

Service evaluation of a social care provider programme

Managing organisational change: technology adoption and enhancing healthcare provision

Role crafting strategies for authenticity

Using identity theory to explore the agency of middle managers in crafting change management roles

Public sector organisational failure

Teaching and supervision

Current teaching responsibilities

  • Principles and Practices in Human Resource Management (BE475)

  • Managing Organisational Change (BE482)

  • Understanding Organisational Change (BE491)

  • Professional and Academic Development (Management and Marketing) (BE909)

Previous supervision

Hannah Elizabeth Kendrick
Hannah Elizabeth Kendrick
Thesis title: Integrated Care Policy Implementation in England: A Case Study of a Community Based Integrated Care Service
Degree subject: Health and Organisational Research
Degree type: Doctor of Philosophy
Awarded date: 13/12/2021
 Neha Gopinath
Neha Gopinath
Thesis title: Workplace Wellbeing and Entrepreneurship: An Exploratory Study of Employee Wellbeing in Small Entrepreneurial Organisations.
Degree subject: Business Administration
Degree type: Doctor of Philosophy
Awarded date: 2/7/2019
M Hussam Krkjie
M Hussam Krkjie
Thesis title: Exploring Academics' Lived Experience of Managing Academic and Commercially-Oriented Activities in a UK University
Degree subject: Management Studies
Degree type: Master of Philosophy
Awarded date: 16/3/2018

Publications

Journal articles (13)

Tucker, D., Hendy, J. and Chrysanthaki, T., (2022). How does policy alienation develop? Exploring Street-Level Bureaucrats’ agency in policy context shift in UK telehealthcare. Human Relations. 75 (9), 1679-1706

Hendy, J. and Tucker, D., (2021). Public Sector Organizational Failure: A study of collective denial in the UK National Health Service. Journal of Business Ethics. Online (4), 1-16

Zubac, A., Dasborough, M., Hughes, K., Jiang, Z., Kirkpatrick, S., Martinsons, M., Tucker, D. and Zwikael, O., (2021). The strategy and change interface: Understanding 'Enabling" processes and cognitions. Management Decision. 59 (3), 481-505

Hancock, P. and Tucker, D., (2020). Recognition and change: Embracing a mobile policing initiative. Journal of Organizational Change Management. 33 (5), 965-977

Yeow, P., Dean, A., Tucker, D. and Pomeroy, L., (2019). Group-works: exploring multiplex networks, leadership and group performance. Journal of Organizational Effectiveness: People and Performance. 6 (4), 227-245

Poels, T., Tucker, DA. and Kielema, J., (2017). The development of a theoretical framework of Organisational Rhythm. Journal of Organizational Change Management. 30 (6), 888-902

Tucker, DA., Hendy, J. and Barlow, J., (2016). The dynamic nature of social accounts: An examination of how interpretive processes impact on account effectiveness. Journal of Business Research. 69 (12), 6079-6087

Barlow, J., Hendy, J. and Tucker, DA., (2016). Managing major health service and infrastructure transitions: A comparative study of UK, US and Canadian hospitals. World Health Design. 9 (1), 8-22

Tucker, DA., Hendy, J. and Barlow, J., (2015). The importance of role sending in the sensemaking of change agent roles. Journal of Health Organization and Management. 29 (7), 1047-1064

Tucker, DA. and Hendy, J., (2015). An Examination of the Processes by which Social Accounts Influence Change. Academy of Management Proceedings. 1 (1), 11084-11084

A. Tucker, D., Hendy, J. and Barlow, J., (2014). When infrastructure transition and work practice redesign collide. Journal of Organizational Change Management. 27 (6), 955-972

Yeow, P., Dean, A. and Tucker, D., (2014). Bags for Life: The Embedding of Ethical Consumerism. Journal of Business Ethics. 125 (1), 87-99

Tucker, DA., Yeow, P. and Viki, GT., (2013). Communicating During Organizational Change Using Social Accounts. Management Communication Quarterly. 27 (2), 184-209

Books (2)

Tucker, D., Cirella, S. and Kelly, P., (2024). Organizational Change Management Inclusion, Collaboration and Digital Change in Practice. Sage Publications Limited. 152979224X. 9781529792249

(2022). Effective Implementation of Transformation Strategies. Springer Nature Singapore. 9789811923357

Book chapters (9)

Tucker, D. and Lind, S., (2022). Family Firms and Mergers and Acquisitions: The Importance of Transfer of Trust. In: Effective Implementation of Transformation Strategies. Springer Nature Singapore. 387- 406. 9789811923357

Zubac, A., Tucker, D., Zwikael, O., Hughes, K. and Kirkpatrick, S., (2022). Introduction: The Customer Value Creation Strategy. In: Effective Implementation of Transformation Strategies. Springer Nature Singapore. 205- 212. 9789811923357

Zubac, A., Tucker, D., Zwikael, O., Hughes, K. and Kirkpatrick, S., (2022). Introduction: The Resource Strategy. In: Effective Implementation of Transformation Strategies. Springer Nature Singapore. 319- 325. 9789811923357

Zubac, A., Tucker, D., Zwikael, O., Hughes, K. and Kirkpatrick, S., (2022). Introduction: The Strategy Process. In: Effective Implementation of Transformation Strategies. Springer Nature Singapore. 25- 29. 9789811923357

Zubac, A., Tucker, D., Zwikael, O., Hughes, K. and Kirkpatrick, S., (2022). Introduction: The Resource Strategy. In: Effective Implementation of Transformation Strategies: How to Navigate the Strategy and Change Interface Successfully. 319- 325

Zubac, A., Tucker, D., Zwikael, O., Hughes, K. and Kirkpatrick, S., (2022). Introduction: The Financial Strategy. In: Effective Implementation of Transformation Strategies. Springer Nature Singapore. 131- 137. 9789811923357

Zubac, A., Tucker, D., Zwikael, O., Hughes, K. and Kirkpatrick, S., (2022). Introduction: Non-market Strategies. In: Effective Implementation of Transformation Strategies. Springer Nature Singapore. 409- 414. 9789811923357

Zubac, A., Tucker, D., Zwikael, O., Hughes, K. and Kirkpatrick, S., (2022). Introduction: Navigating the Strategy and Change Interface Successfully. In: Effective Implementation of Transformation Strategies. Springer Nature Singapore. 1- 22. 9789811923357

Tucker, DA. and Cirella, S., (2018). Agents of change: insights from three case studies of hospital transformations. In: Research in Organizational Change and Development. Editors: Shani, AB. and Noumair, D., . Emerald. 307- 340. 9781787563520

Conferences (3)

Tucker, D. and Hendy, J., (2020). HOW DOES POLICY ALIENATION DEVELOP? EXPLORING STREET-LEVEL BUREAUCRATS’ RESPONSES TO POLICY CONTEXT SHIFT IN UK TELECARE

Ahmed, MS. and Tucker, D., (2020). Accounting and Construction of Wage Theft: A form of Organisational Corruption

Tucker, DA., Hendy, J. and Barlow, J., (2012). Sensemaking and Social Accounts of Middle Managers

Grants and funding

2024

Evaluation M&NEE MIND Consultancy

Mid and North East Essex MIND

Academic Knowledge Mobilisation (KM) Lead for the NIHR Applied Research Collaboration for the East of England (NIHR ARC EoE)

NIHR ARC East of England

2023

Community360 KTP 22_23 R4

Innovate UK (formerly Technology Strategy Board)

2022

Change Agent Learning and Development Toolkit

British Academy

2020

Change Agent Learning and Development Toolkit

University of Essex (ESRC IAA)

2019

Provide PM assistance

Provide

2016

Long term Impact of Care Closer to Home on Anglian Community Enterprise

Anglian Community Enterprise

Contact

dtucker@essex.ac.uk
+44 (0) 1206 872527

Location:

EBS.3.50, Colchester Campus

Academic support hours:

Please email me to make an appointment

More about me