The COVID-19 pandemic created unprecedented challenges for every sector.
When one Essex-based charity needed to understand how it was impacting their staff and service users, an oral history project provided the evaluation solution it needed.
With a team of researchers, Dr Alix Green, from the Department of Philosophical, Historical and Interdisciplinary Studies, and Dr Rebecca Warren, from Essex Business School, collected over 20 testimonies from people working to support communities in Colchester and north east Essex.
Commissioned by umbrella organisation Community360, their interviews revealed a complex picture of how the pandemic had impacted staff morale and the wellbeing of service users, funding and fundraising and the development of partnerships.
The final report showed how new groups formed in response to community needs and how others, adapting in response, wold change the way they work forever.
Community360 supports over 500 voluntary and community groups to access the resources they need and Dr Green and Dr Warren have become their go-to partner for evaluation of their projects.
They have helped its team develop a framework to independently evaluate their time banking activities and demonstate their social impact in a holistic way. They have also consulted on a community asset mapping project to support resource management and distribution of funding at grassroots level.
Working with us has given Community360 the evidence it needs to demonstrate its impact.