Emergency and non-emergency contact details for first aid or incidents requiring security or police attendance are listed below. Add the phone numbers for your residence and/or campus to your mobile phone, so you have them to hand.
Do not dial 999 yourself. Telephone extension 2222 or 01206 872222
By calling our number instead, Campus Patrol or Security Officers can direct the emergency services to the exact site of the emergency without delay.
Telephone the Security and Safety Centre on extension 2125 or 01206 872125, or a trained first aider in your department if there is one.
Make sure you understand the emergency and non-emergency procedures for getting first aid or security help in your residence. Following the procedures correctly is a requirement of your accommodation terms and conditions.
1. Telephone 2222 from an emergency phone or Studentcom, or 01206 872222 from a mobile phone.
2. Ask for the required service - first aid, ambulance, security - and give your location.
Do not call 999 yourself. Patrol Officers, who are trained first aiders, are available 24 hours. They will assess the situation and arrange attendance of emergency services where required.
Telephone the Information Centre on 2125 from StudentCom or 01206 872125 from a mobile phone.
1. Telephone 224 3866 from emergency phone or Studentcom, or 07460 373172 from a mobile
2. Ask for the required service – first aid, ambulance, or security support – and give your location
There is 24-hour security available.
Do not call 999 yourself. Security staff are trained first aiders. They will assess the situation and arrange attendance of emergency services where required.
The Pastures Security team are available to help you 24 hours a day, 365 days a year, at the Pastures area of campus. If an incident happens, even if not inside the accommodation, contact Derwent Security on:
Patrol Officers are located on Square 3 in the Security and Safety Centre. They’re here to help you 24 hours a day, 365 days a year. They’re friendly and always willing to assist. All are first aiders.