Fault reports and enquiries at our Loughton Campus can be directed to the
For out-of-hours support, contact the security guard at Hatfields on 07825 670709.
To deal with your enquiry as efficiently as possible, please give details of:
Once the fault has been logged, you'll receive an email with a call log number, keep this number safe.
Please note, we don't usually put callers through to supervisors and other technical staff. Talk to the Helpdesk team in the first instance and they will decide how best to deal with your call.