As a service provider, we are required by law to take reasonable steps to ensure digital interfaces, printed materials and marketing activities are accessible to people with disabilities.
Discrimination may occur if a person with a disability is denied access to information that is available to a non-disabled person. This involves not only reacting to the needs of individuals on request, but also trying to anticipate their needs.
The accessibility regulations build on existing obligations to people who have a disability under the Equality Act 2010 (or the Disability Discrimination Act 1995 in Northern Ireland).
Careful consideration should be given to accessibility guidelines when you are planning a publication. This will make implementation easier. Implemented successfully, these guidelines will make our communication and marketing materials more accessible, not only to a visually impaired audience but to everyone.
We have a wide range of branded accessible templates which provide you with maximum flexibility, so that you can communicate effectively with your audience and be accessibility compliant.
The clear print standard requires a minimum font size of 12 point, according to www.gov.uk. Although if material is specifically for people with a visual impairment, 14 point should be considered.
When it is necessary to use a smaller font size, give the text enough space between lines so as not to appear cramped and consider producing an accessible version with 14 point.
Avoid putting content in only audio or video format. Instead, ensure transcripts or captions are also available. See video guidelines on subtitling/captions for more information.
All documents must be accessible. This is a legal requirement. We cannot upload any documents to the website that do not pass all the criteria in an accessibility check.