Resolving problems

Guide to workplace representatives

This guide provides information about workplace representatives that can accompany employees invited to attend a formal meeting, which should be read alongside the relevant procedure.

Capability procedure

The aim of the capability procedure is to help people improve and maintain their performance and job satisfaction.

Conducting investigations

Investigations may need to be undertaken where there are allegations of misconduct or of bullying or harassment.

Disciplinary Procedure

The aim of the disciplinary procedure is to help and encourage people to achieve and maintain these standards.

Grievance procedure

The formal grievance procedure sets out the process to follow where it has not been possible to resolve issues informally.