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Staff Directory Article

IT Helpdesk

The IT Helpdesk is your first point of contact for help and advice with IT services.

Category: IT services

Staff Directory Article

IT purchasing and equipment

Includes requesting and returning IT equipment, IT purchasing, loaning IT equipment, and support for moving IT equipment.

Category: IT services

Staff Directory Article

Looking after your staff laptop

Includes guidance on proper laptop care and maintenance to help ensure your laptop continues to support you in your work for as long as possible.

Category: IT services

Staff Directory Article

MFA (multifactor authentication)

Includes setting up MFA, managing your sign-in methods, and what to do if you forget, lose or can't access your sign-in device.

Category: IT services

Staff Directory Article

Microsoft Office 365

Get free access to the latest Microsoft 365 apps like Word, Excel, PowerPoint, OneNote and more.

Category: IT services

Staff Directory Article

Print, copy, and scan services

Includes information and support for printing, photocopying, and scanning.

Category: IT services

Staff Directory Article

Telephony

Information on telephone services including how to use your telephone, access your voicemail or update the university phonebook.

Category: IT services

Staff Directory Article

Use of AI tools to support business processes

Guidance relating to the use of AI tools to support business processes.

Category: IT services

Staff Directory Article

Using and getting IT equipment

Includes guidance for new staff and line managers on getting and using staff IT equipment.

Category: IT services

Staff Directory Article

VPN and remote access

Find out how to connect to our VPN and remote desktop services.

Category: IT services

  • University of Essex
  • Wivenhoe Park
  • Colchester CO4 3SQ

 

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