Sometimes distressed students will turn to staff for help or support. If you feel you need, or are requested, to give a student extra assistance it is important to help within the boundaries of your role and what you feel competent to do.
Sometimes you will be made aware of worrying behaviour by other students, for example, or you may notice a student appears physically unwell, dishevelled, agitated or acting out of character. In this case, follow up with the student if you feel confident to do so – it is important to be honest with the student about the concerns and be prepared to refer to other sources of support.
If you offer support yourself, make sure you have sufficient time within the context of your other commitments to do this and it does not conflict with other aspects of your role.
If you remain concerned, or you don't have the capacity to follow up with the student yourself, please pass on the concerns to your Senior Tutor as well as to the Student Services Hub who can follow up as necessary.
It is important to refer the student to somewhere that is acceptable to them. If in doubt, please contact the Student Service Hub or Student Wellbeing and Inclusivity Service at wellbeing@essex.ac.uk
We also have information, advice and guidance, as well as counselling available for students to access.
If you are concerned about the welfare of a student you can also report your concerns.
If you need any further help and advice, please contact or visit the Student Services Hub who will be happy to assist you.